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5 Ways Service Scheduler Software Can Optimize Your Time
We’re going to begin this article with a bold, yet painfully true statement: As a business owner, there is no resource more valuable to you than time. Think about it. [...]
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11 Methods Online Appointment Schedulers Enhance the Customer Experience
Wondering why your company isn’t nailing those 5-star reviews? Are you stuck on 4-stars even though your reviewers aren’t giving you any specific reasons why or suggestions for improvement? You’re not alone. Chances are your customer experience isn’t as streamlined as it needs to be. When US businesses lose $62 billion every year due to […]
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Why Your Customers Hate Waiting In Line & How To Fix It
The saying goes ‘good things come to those who wait’. But it’s a widely accepted truth that no one likes waiting. There are few things people hate more than waiting in line. In fact, we can think of 10 reasons your customers hate waiting in line. Our hatred for queues and overcrowded waiting rooms lies […]
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Say No To Standing In Queue! Reduce Wait Times At Line Queue
If you’re interested in delivering a better customer service experience, you need to reduce waiting times. Let’s talk about queues, and how you can prevent your clients from waiting “in que” for far too long.
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6 Reasons You Should Ditch Take-A-Number Systems
The take-a-number system is outdated technology. Unfortunately, too many businesses are still restricted by this old-school ticket printing machine. The take-a-number process was made infamous by confusing lines at McDonald’s and impersonal interactions with large businesses. If you’re using a take-a-number system, you run the risk of worsening your customers’ experience, creating a stressful work […]
Continue Reading![Free Scheduling App vs. Paid Scheduling App [Comparative Guide]](https://blog.skiplino.com/hubfs/free-vs-paid-visitor-management-software.jpg "Free Scheduling App vs. Paid Scheduling App [Comparative Guide]")
Free Scheduling App vs. Paid Scheduling App [Comparative Guide]
Who doesn’t love free stuff? No matter what you find yourself in the market for, the thought of getting something for free is endlessly exciting. It’s no wonder why marketers are constantly using this tactic to help secure some elusive sales. The world of appointment scheduling software is no different. So many different companies these […]
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How Queuing Theory Systems Can Help Improve Customer Experience
Queuing is an essential part of life. For someone camping overnight for the latest iPhone, waiting in line is a thrilling experience. For a family with small children waiting to check-in for their flight, it’s a mind-numbing nightmare. Whether we like it or not, we wait in line for something at least every week. While […]
Continue Reading![Understanding a Visitor Management System [Step-By-Step Guide]](https://blog.skiplino.com/hubfs/A-Guide-To-Visitor-Management-System.jpg "Understanding a Visitor Management System [Step-By-Step Guide]")
Understanding a Visitor Management System [Step-By-Step Guide]
What’s the best way to welcome a visitor? For most people, it’s a greeting or smile, maybe a friendly nod to where they can sit or what they should do. Even at a business location, people want to be greeted and taken care of. Keeping people in order while they’re waiting to be served can […]
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What is Customer Service? Hint: Business Success Depends On It
Let’s begin this article with a bold statement. Having great customer service is the most important aspect of running a successful business, regardless of industry. Think about it. When was the last time you received great customer service? How did you feel after you walked out of that establishment? Maybe you purchased a digital product […]
Continue ReadingFree vs. Paid Visitor Management Software [A Guide]
It’s safe to say that in our current situation, visitor management has become more crucial than ever. For businesses to safely operate, and by extension, remain open at all, proper visitor management measures need to be taken. The problem is that running a business is already taxing enough without the extra restrictions. Businesses are having […]
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