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24 Aug 2023

The Future of Banking: Digital Transformation and Customer Experience 

In recent years, the banking industry has undergone a profound transformation driven by technological advancements and changing customer expectations. The shift towards digitalization has not only revolutionized the way financial [...]

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6 Feb 2023

4 Opportunities To Improve Customer Satisfaction While Waiting In Line

“Waiting” and “customer satisfaction” are not concepts that go together naturally. For most people, waiting in line is associated with some of the not-so-fun memories in life: spending hours trying to get on an amusement park ride, paying a visit to your local government agency or hanging out in the lobby of a doctor’s office. […]

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6 Feb 2023

Build A Sustainable Virtual Business – A Step-By-Step Guide

The current pandemic situation that we find ourselves in has truly done a number on the world of business. The majority have closed temporarily, with some even closing their doors with no intention of ever re-opening. However, this predicament has also led to an increase in remote work. Since many physical offices have decided to […]

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6 Feb 2023

Virtual Locations – Benefits, Selection Criteria and FAQ

We’re now fast approaching the 1-year mark of our current pandemic situation near-completely altering our lives. Many people have lost their jobs, either temporarily or permanently. Businesses have followed suit, either closing temporarily or permanently. Those that haven’t are required to follow strict safety regulations and protocols designed to help curb the spread of the […]

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