Streamline operations with a reliable queue management system. Discover solutions to prevent and fix issues, enhancing customer [...]
Continue ReadingDiscover how queue management systems can enhance efficiency, streamline the customer experience, make queuing fun and easy, and take queue management to the next level. Learn how businesses can leverage the power of analytics, AI, and ML to optimize their operations and improve customer satisfaction.
Continue ReadingEvery business has a well defined target audience. It depends partly on the products or services a company offers and partly on the preferences of the company. It is absolutely normal for a company to have a multitude of products or services catering to multiple audiences, and that is where things get a little complicated […]
Continue ReadingLet’s face it. Running a hair salon can be incredibly challenging. Not only do you have to keep clients happy and provide exceptional service, but there’s all of the background work that the public doesn’t see. From accounting to managing employees, it can turn into a daunting endeavor very quickly. On top of that, you […]
Continue ReadingEveryone hates waiting in a queue. That’s not just a generalization – it’s psychology. Clever businesses know this and find the latest ways to minimize wait times for customers to create a more positive experience. A classic example of this is at Houston Airport, where disgruntled travellers would complain about having to wait at the […]
Continue ReadingWhether it’s renewing your license or waiting for a Big Mac at McDonald’s, there is almost nothing worse than waiting in a long lineup. Most people have places to be. Busy lives to attend to. Why would they want to spend a half-hour or even more waiting in line? In fact, a half-hour is being […]
Continue ReadingWondering why your company isn’t nailing those 5-star reviews? Are you stuck on 4-stars even though your reviewers aren’t giving you any specific reasons why or suggestions for improvement? You’re not alone. Chances are your customer experience isn’t as streamlined as it needs to be. When US businesses lose $62 billion every year due to […]
Continue ReadingThese days it seems like nobody can stop talking about the “new normal” we’re adapting to due to COVID-19. Countless restaurants and bars have shuttered, face masks are part of the outfit ensemble, and workplaces have shifted to work-from-home setups. This is especially difficult for students who’ve been isolated from their social environment at school. […]
Continue ReadingLet’s get one thing out of the way quickly. Waiting at the MVA sucks. Think about it. You take a look at your license and notice that it needs to be renewed soon. Suddenly, a feeling of dread takes over. You’re going to have to wait in the oh-so-painful MVA line. How long is the […]
Continue ReadingWhat’s the best way to welcome a visitor? For most people, it’s a greeting or smile, maybe a friendly nod to where they can sit or what they should do. Even at a business location, people want to be greeted and taken care of. Keeping people in order while they’re waiting to be served can […]
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